Devon
de Balasi Brown
Consultant & Founder
I'm glad you're here. Find out what I'm up to, and if you want to make my day, get in touch!
Explore
PROJECTS
What if Offering Product Repair Was Easy?.
After 10 years of working in the reverse logistics and repair industry, I realized the system we’re familiar with is not setup to scale the way the earth needs it to.Consumers are increasingly asking for brands to be more active in battling the climate crisis, and are seeking ways to lengthen the lifespan of their products, and buy secondhand.Introducing Spruce, a subscription service that clears the path for retailers and e-commerce brands to offer care, repair, alteration, and resale.
It works right out of the box, it’s hyperlocal, it’s tech-enabled, it thrives at scale, and I think it can be “the tide that raises all boats” for repair in our society.I call it renewal-as-a-service.Spruce was born in the 2022 Project Zero Circular Economy Business Incubator program, winning second place in December 2022.I encourage you to contact me if...
You are interested in joining the team in a co-founder, technology, marketing, operations or advisory role
You are a retailer who would like to talk about partnering for a pilot
You are an investor who would like to stay up-to-date with our progress
You are a journalist searching for an exciting story
What is Fluster Creations?
Fluster Creations creates FLUSTER (how original), the social card game. It's a passion project turned small business.Our vision is to reduce loneliness, bridge division, and support wellbeing through play.
How We're Doing It
With FLUSTER, we create opportunities for personal reflection and deeper connection, one question at a time.
Since you're here, I'm going to give you my personal promo code for 15% off: DEVONCONNECT
Enjoy :)
BACKGROUND
I thrive in fast-moving, impact-driven environments. With over 13 years of people leadership experience, a track record of intrapreneurship and entrepreneurship, a passion for innovation, circularity initiatives, service design, operations, and the culture and systems necessary for healthy teamwork, I am a resourceful leader, builder, and collaborator.
CONSULTING
Specializing in circular and sustainability initiatives, experience design, after-sales service, repair and warranty management, operations management, project management, strategy, and coaching. My clients include:
Arc'teryx Equipment Inc. Circularity initiatives, strategy development, case management software, ReBird, in-store care and repair, project management, training and coaching
Gather Living Inc. Business development, process design, project management
Renewt Technical Apparel Specialists Inc. Business development
Inspired individuals and leaders taking their lives and work to the next level
STARTUP MODE
A lifelong dream of mine has been to try launching my own innovation based startup. Having become a circular economy and apparel expert, I launched Spruce.Spruce helps forward-thinking apparel brands drive sales, boost foot traffic, and supercharge their marketing and loyalty with care, repair, and alteration services.Ultimately this model is good for business, solves a pain-point for consumers, nurtures local economies, and helps solve the BIG problem of textile waste on our planet.
Work Alongside Me!
I'm always interested in partnering and collaborating with smart, passionate, caring people on my projects. Teamwork fills my cup. If you bring something to the table, I'm keen to talking to you, let's collaborate. Here's some ideas below to get the gears turning. I look forward to hearing from you!
Spruce Circularity: Technical leader, marketing leader, graphic design, software development, lead generation, sales
Fluster Creations: Marketing, B2B sales, DTC advertising, content creation, graphic design
Hylo Solutions: Lead generation, administration, co-consulting
Like many great entrepreneurs, Devon is creative, driven, and obsessive in the best way. Whatever a problem requires, be it ingenuity, analysis, or sheer force of will, he has the toolkit to solve it. Devon has put immense work into developing his understanding of himself and how he relates to others, which has enabled his evolution into a more patient and generous collaborator and leader, without compromising his high standards or ambition. - Walker Banerd, Co-Founder, Fluster Creations Inc.
Documented Thoughts
"From this point forward you can help their situation or hinder recovery. Choose, because you can’t opt out."
Through trial, error, poor guidance, and many experts, I have learned a lot about concussions since surviving my own.I wrote this to help leaders and organizations support their people. Read the post on Medium.
Check out my past newsletters here.
Contact
Don't be shy. I really like meeting new people.
Thanks!
I'll get back to you within a week.